Refund policy

At T C Holmes Photography, every print is made to order specifically for you. Because of this bespoke nature, we do not offer returns or exchanges for a change of mind.

• Damages and Issues: Please inspect your order upon reception. If the item is defective, damaged, or if you receive the wrong item, contact us on hello@tcholmesphotography.com within 7 days with a photo of the damage. We will evaluate the issue and make it right by sending a replacement.

• Refunds: If a refund is approved (e.g. for a lost shipment or unfixable defect), you’ll be automatically refunded on your original payment method within 10 business days.